We hope you love your BO RAE pieces as much as we loved creating them 🤍
As a small brand with limited stock, we kindly ask that you choose carefully before purchasing.

Returns, Exchanges & Change of Mind

BO RAE does not offer returns, exchanges, or refunds for:

• Incorrect sizing
• Change of mind

Please check sizing carefully before placing your order. If you have any questions before purchasing, feel free to reach out — we’re always happy to help

Sale Items

Unfortunately, sale or discounted items cannot be returned, exchanged, or refunded unless deemed faulty.

Incorrect or Faulty Items

Please inspect your order upon arrival. If your item is damaged, faulty, or you have received the incorrect item, contact us immediately so we can work towards a solution as quickly as possible.

You can reach us at:

info@borae.com.au

Please include:

• Your order number
• Photos of the issue
• A brief description

Items must be unworn, unwashed, and in original condition with tags attached.

Refunds are only offered for items deemed faulty upon assessment by BO RAE.

Shipping & Delivery

Once parcels have been shipped, BO RAE is not responsible for:

• Shipping delays caused by postal carriers
• Parcels lost in transit
• External factors outside of our control

We recommend monitoring your tracking information closely once your order has been dispatched.

We’re a small brand and truly appreciate every single order, support message, tag, and share. Thank you for supporting our little brand (and our big dreams)